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Always had great customer service, helpful and courteous. Been dealing with them for several years.
Great place to go. Always helpful, always try to get me my parts. Best place in town!
Where to begin? Poor communication, they seem to think they can go on your property , make any ole repairs they want , without a conversation as to what and or how much and then just send you a bill . Not only that , but after replacing a pump I didn’t know I was getting , the wires weren’t clamped on properly, causing electrical arching , darn near causing a fire. The frustrating part of that is , we wouldn’t have know there was a possible fire hazard, accept the heater quit working Again !
Horrible horrible horrible customer service, seem nice at first, till you have issue. Do not go here save ur self a hassle.
Business Reply August 31, 2017
Amanda and Jason, as we have tried to tell you, we cannot warranty a used spa. The situation arose because the diagnosis was determined by yourselves. We can only quote you for the repair or parts you asked for. As I understand, a smaller fix was only required and we are glad of that.
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