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We've sent our son to this daycare provider for over a year and a half, and our son has flourished in the environment. The teachers are attentive, the classrooms are kept to small numbers, snacks and lunch provided to students is nutritious, tasty (according to our 4 year old who even eats the vegetables and salad they serve), and he has learned so much that I think he'll be ahead of most others when he begins kindergarten next year. Thanks for everything, Willowbrae!
Terribly run daycare despite all there professional claims. Changed directors 3 times in a year, terrible communication and to top it all off, we were told mid December that after school care was being cancelled as of January 1st. So we had about 1 week to make new arrangements during the holidays. They are not qualified enough to get enough kids in so we were left to pick up the pieces because of their terrible management. I highly advice not to sign up despite their false claims of profession
Horrible. They cannot keep staff or customers. Disorganized, rude, and negligent.
I love this place warm caring staff and program
Steer clear. They are unorganized and cannot keep staff.
Business Reply October 18, 2017
Thank you for your review. We are working towards creating a quality environment during this transition there will be a few changes.
They really just want your money…I lost my money but I am happy now that my kids are away from that place. If you can not trust the people who own the place, and what they say... how would you expect to trust them with your own kids…
Business Reply October 18, 2017
Willowbrae Childcare policy regarding fees and deposits are clearly defined and set out upon enrollment and explained in detail. A deposit is given to hold your spot and to be applied towards last month of fees. This deposit is non- refundable as stated and signed by parents before enrolling. We only require 30 days notice to cancel Childcare services.
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