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I have been dealing with Niko's for many years and I have to say the service level has always been excellent. They always have a great assortment of chemicals and equipment and if they do not have it at the time you come in they are working on getting it in while you are still at the shop. They always provide a relaxing and enjoyable experience and environment when I go. I will always recommend them for your janitorial needs. Cory
Great Service! My new vacuum and mop bucket are great, it will save me and my staff a lot of time !
I have had great experience here for the last 5 years. Extremely knowledgeable, I will always buy my supplies from this great business.
Would give zero stars if it were possible. I purchased 2 hose swivel attachments in Dec 2013 for a customer, found that they were the incorrect size a few months later when my customer finally tried to install them, brought them back to Niko's WITH my original invoice and no damage to the items and he (the owner) refused to give me a refund. He stated that they have a 30 day return policy, that it was stated on the invoice (it's not. I have the invoice in front of me, remember?) and proceeded to pepper me with questions wondering WHY? Why didn't I return it sooner? (Because my customer had not yet attempted to install the pieces) Why did it take so long for them to try it? (None of your business) Don't you know that NO ONE accepts returns after 30 days??!?! (Actually I can't think of ANY business that DOESN'T accept returns after 30 days, other than yours!). They will never get my business again, as the gentleman was incredibly rude and condescending. BTW, the invoice totaled $18.14 after tax. Yep! TOTALLY worth him losing a customer, I'm sure.
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