My kids have been going to this dentist for years. We missed one appointment this year (and missed some many years prior) and without warning, the day of our appointment, they inform me that they wont see her because we missed too many appointments. There was no warning or even contact to let us know beforehand that the appointment had been cancelled. They were careless and unapologetic in their explanation. They could have at least had more tact and should treat each patients case individually.
Are you the owner of this business?