Down East Clean Water

Talked to Ron for about a minute and he was very rude. I was trying to find out how much it would be to replace filters he said 169 but i need to change it to 179. I had no problem with that. Then i told him if i get 2, then it will be double? and he raised his voice and told me thats not what he said. Then he proceeded to tell me it would be double. I then told him isnt that what i just said? Then got angry and told me not to put words in his mouth. Terrible customer service do not recommend.

We believe you should be able to drink the water coming out of your tap. The water at our new place was not drinkable. Ron of Down East Clean Water completely changed that. It is so exciting to be able to feel safe drinking our water. Ron is incredibly knowledgeable, professional, and pleasant to deal with. I cannot recommend this business enough.

10, 2016 Upon pu...

10, 2016 Upon purchasing our first home we found problems with the water including staining, hard water, high Manganese, and high Arsenic levels. Expecting our first baby our concern led us to Down East Clean Water for a professional opinion. Not only did Ron Carrier guarantee the removal of Arsenic, he also recommended we keep our existing softener by performing a service. What a savings! Down East Clean Water installed a Hague Reverse Osmosis system which supplies all the drinking and cooking water we need free from Arsenic. The Hague unit was installed in the basement by the water system and saved the storage space under the kitchen sink. Down East pricing was very reasonable and they even call to remind us of the annual services required. We have always felt confident in the service and love their 100% satisfaction guarantee. We would recommend Down East Clean Water to anyone needing a healthy choice for their water supply, and we know our little one who turned 3, (and ourselves), are healthy and happy. Thanks to Ron and Down East Clean Water!

Service is spelled R-O-N

I was cautioned by a water treatment salesperson that most water treatment systems are alike and that the real difference from provider to provider is customer service. Ron Carrier has certainly proved this point. I don’t think I’ve ever had a service provider, of any type or industry, like Ron. The 100% satisfaction guarantee is real! We went with the Watermax, specially configured for us, by Ron. Expert install, effective treatment. Service IS the difference. Call Ron.

Ron Carrier of Do...

Ron Carrier of Down East Clean Water was confident and fixed our water within our budget with a 100% satisfaction guarantee! The system has worked great for 5years with no odour, great laundry and fixtures, and we drink our water! DECW showed us how to winterize the equipment so it does not have to be removed for the winter. DECW contacts us periodically to ensure all is well and provides advice when needed. We would recommend Down East Clean Water for all your water system needs. Thank You Ron

We wanted to get ...

We wanted to get rid of the chlorine smell and hardness of our city Water. Down East Clean Water, (Ron Carrier) put in a Hague system. After 9 months of use, we can attest that the system installed has done exactly this and we are extremely pleased with the results. No more deposits on the taps/kettle etc. Over the phone support to fine tuning backwash settings was Provided. Great support provided by Ron, clean quality install and we would do business with him again.

We contacted Down...

We contacted Down East Clean Water (Ron Carrier) when we were having some issues with our whole house RO. Ron was very professional and came over to verify the issues in a prompt manner. Once the issues were discovered, Ron worked diligently to resolve the problems for us. He is very knowledgeable and will go the extra mile for the customer (staying late and weekends). We are extremely satisfied with Down East Clean Water and will continue to reach out to them for our future needs. Thanks Ron