By mvha9518
October 13, 2017
Horrifying Service! Nightmare Saga!
Horrifying! As a repeat client I brought my files to Francine for tax preparation. Since I was moving out of province by a particular day, we agreed they'd be done before then and we scheduled an appointment on that day for me to pick up my things. She was late so she offered to send me my files. When she realised it would be expensive she downloaded blame onto me, becoming belligerent & defiant. 17 months later, she still has my files and will not respond to my requests. I'm just speechless.
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