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One of the best rehab experiences ever! Staff are very knowledgeable and genuinely care about their clients. Interested in making sure the client reaches their goals.
Very professional and caring.
The entire staff are friendly, helpful , prompt and knowledgeable. They pay attention to details and are always there to offer assistance with excercises so you get the best results. Thank you Brian, Jaime, Troy and Tamara for getting me back to health and pain free.
Business Reply February 8, 2018
Thanks for the review. Hope you continue to do well - Mohawk & Upper Wellington Staff.
Staff is rude, physiotherapists are useless.
Business Reply November 1, 2017
Thank you for your candid feedback. We are always looking for ways to improve our service. This is not the usual feedback we get about our wonderful staff or our highly qualified and respected Physiotherapists. I would be happy to respond to the writer directly. Please contact the clinic and we will address your concerns to the best of our abilities. Sincerely - Mohawk and Upper Wellington Staff.
I received excellent therapy, therapists were very courteous and helpful. certainly would recommend them to anyone
Business Reply November 1, 2017
Thank you for this positive feedback. We are glad that you had an excellent experience at our clinic. Hope everything continues to go well for you. Mohawk and Upper Wellington Staff
this is the best physio place i have been too very professional and courteous and most of all friendly and caring highly recommend. Therese m.
Business Reply November 1, 2017
Thank you for giving us this feedback. We are very happy that you had a positive experience at the clinic. All the best - Mohawk & Upper Wellington Staff
Attended this physio for over 2 months. Had nothing but bad experience. This physio strictly works for the WSIB or insurance companies, not keeping in mind that patients well being is more important than meeting quota. The therapists treat patients like little kids, posting little stars, and happy faces beside the daily journal of activities. In-house psychologist is not only very rude, but also devious undermining patient by putting the blame on patient if progress is not fast enough. Therapists are just about the same as the psychologist, shifting blame on patients, using words such as: "patient is being capricious", " doesn't co-operate", etc. I eventualy attended different physio, and it was the day & night difference. Therapists were understanding, carring, and very respectable. My health got much better, and I actualy enjoyed attending, and was looking forward to the next sessions. Bottom line: LifeMark Physio: therapists have no respect for patients. There is no emphasis on patients recovery, only for quick bogus rehabilitation for quick results for the insurance/WSIB.
Business Reply November 1, 2017
Thank you for providing us with this feedback. We strive to ensure everyone has the best experience possible at this clinic. I would like to take this opportunity to clarify that none of the therapists at the clinic work for any insurance company nor do they work for the WSIB. I would encourage you to contact the clinic directly if you require more accurate information about the services that we provide for clients and how those services are funded. Mohawk and Upper Wellington Staff.
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