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Have bought 6 vehicles here over serval years always been great prices and vehicles were always great cars and trucked never any problems Omar and Matt were always professional and always went the extra mile thanks for all your help over the years
Amazing service, got my truck and my wife’s car here, treated us like family, and helpful in every way, honesty is key, best dealer I’ve ever been too
My advice to everyone don't buy from this dealer unless you're a professional mechanic cause in a day or two you'll have to visit the closest mechanic to fix the car and if you tell them they'll say ya come let's check the car and when you go they'll tell you nothing wrong with the car, i had to fix the transmission for $3000 from my pocket
My husband and I purchased an Acura TL from Wayne 4 years ago and had a great experience. Up to date, I have not had any issues with the vehicle. Wayne was pleasant, went above and beyond to work out financing and provided a good trade in price for my vehicle at the time. I am looking to buy another vehicle in the near future and will most definitely be keeping an eye on his inventory and getting in touch to find what we are looking for. I noticed a few negative reviews and had to put my two cents in because he's a great guy and people with positive experiences never take the time to review.
Purchased a Ford Flex, noticed items not right and notified Wayne right away, and u know what he did? HE STOOD UP AND IS FIXING THEM !! Why because all u have to be is polite not a jerk and let him know, he's fixed the car starter, a suspension issue, air conditioning and moon roof (he's working on) I have purchased from Wayne's in the past and will continue to do so Thanks Wayne (Omar) and company (Bears auto repair)
Bought a car in spring - 3 months later when hot weather came - air compressor was shot Wayne's response was "pound salt" There's a hundred used car dealers in Hamilton - spend your money somewhere else. Also beware his used tire trick - he'll put used tires on a car just to get it through a safety Wayne's World is Bad News
My brother and I recently purchased an Ford Ranger from Wayne, at Wayne's Auto World. It is one of many vehicle purchases we've had to make this year -for our small business. The vehicle seemed fine on the test-drive around town and was cleaned up nicely. On the drive home along the 401, something seemed amiss right away. Suspecting the truck may not have been driven much lately we thought we would give it until the morning. When we called Wayne the next morning he assured us his mechanic had thoroughly inspected the vehicle and it was "tip top!" , passing all inspections. We took it to a local Ford Dealer and immediately regretted this purchase. First of all, the seal on the back differential was leaking and should never have passed inspection, along with upper and lower ball joints needing to be replaced, the oil was black, and the tires were flaking apart. When we called Wayne to update him on this situation, he said his "guy" could maybe replace 2 tires for $35. This certainly was not acceptable to us. We asked that he cover 50% of the cost for the new tires, only! We have since called and left numerous messages and have never heard from Wayne again. All I can say is unless you are a mechanic, able to thoroughly inspect your own vehicle on the spot, 100% stay away!! There is no accountability at this dealership and the customer service is non-existent once you drive away. All in all the vehicle has cost us an extra $1500+taxes and we are saving up for new tires to be installed soon. What a nightmare.
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