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She was good the first time when I needed some documents notarized and I paid $40. I came again the next month and she doubled the price to $80 for four signatures! Very greedy Also she kept asking me why I have a beard and told me that she likes men who are clean shaven, because shes a divorce lawyer. Which was extremely unprofessional, offputting and unattractive. Her Indian secretary is also very snobby and racist. I would suggest looking else where if youre seeking legal services
Business Reply July 10, 2018
Notaries are $20 ($17.50+HST)/document or signature. Walk-ins are welcome. The 1st visit, this notary had photo ID was not a true likeness. A 2nd photo ID was requested. He looks younger in his photo ID without facial than with it. The fuss was made the 1st visit, but his complaint was made the 2nd visit. The 1st visit, he had 2 documents ($40); and the 2nd time he had 4 documents ($80). We pride ourselves on our diverse personnel (we speak many languages), professionalism and approachability.
I just want to say I am extremely impressed with the professionalism of your organization and also the very pleasant atmosphere in the office - the ladies at the front desk and yourself. I do not know if how I would have reacted to the situation without the support provided to me.
We would like to thank you & your team for the great service that we received from you & your staff regarding our wills & power of attorneys. You & your team made us feel very comfortable. I had a very good feeling when I came in December & was very pleased with your thoroughness notarizing some documents. That is why we came to you when we needed new wills. We appreciate your service & the value of that service. We have already given your name to some friends and will continue to do so.
Nachla Law offers decent pricing and processes the necessary documentation quickly, I’ll give it that. But when the time came to pay the fees, the ladies at the front desk did not inform me about the 10% discount that they advertised about. Moreover when I brought that up, one of the ladies advised me that it was already deducted. If a notarized document costs $15 + tax, and if I have a 10% discount, how am I still charged $19? If that wasn’t enough, her unfriendly tone simply added to my disappointment. Taking into account my experience here, I would not recommend this to anyone.
Business Reply February 3, 2015
Hello Steffi, Firstly, our sincere apologies that you were not satisfied with your experience. At Nachla Law Office, we welcome both positive and constructive feedback and work diligently to ensure our clients are always satisfied. Further to our conversation, we trust that you are satisfied with the resolution. Rest assured we have discussed the situation with our front line staff to ensure we exceed our clients' expectations and this situation is avoided in the future. Our pricing for our notaries has remained $15 plus tax; however, for our clients that find us through the Yellow Pages we offer a special promotion of $15.25 tax included.
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