Highland Restoration of Dufferin County, Peel/Caledon & Wellington Region has been serving the areas of Mount Forest, Shelburne, Dundalk, Alliston, Palgrave, Bolton, Caledon, Caledon East, Arthur, Grand Valley, Erin, Acton, Guelph and Orangeville with professional cleaning and insurance restoration services for over 20 years.
Some of our services include: Emergency Water Extraction & Dehumidification, Board-ups, Smoke & Odour Removal, On-Location Restoration, Pack Out & Delivery, Mold Remediation, Trauma Clean-up, Wood Restoration and Corrosion Control. Our services are complete with Air Duct Cleaning, Carpet & Furniture Reconditioning & Laundering. We also provide you with a complete and easy to follow estimate within 24 hours of your call.
Highland Restoration has received numerous awards for its environmental sustainability and professionalism within the community. Highland Carpet Care has won the Readers Choice Award for 5 years running.more...See more text
Awards and Accreditations
Readers Choice "Carpet Cleaner" 5 Years,
Chamber Of Commerce Environmental Excellence Award 2011,
As per our responses to you on google, we provided you with an accurate quote and you asked us to lie and pad the estimate with items that were not damaged. We will not do this due to our code of ethics. We do not subscribe to dishonest tactics.
My insurance use Highland as a preferred vendor to complete work on my home took 3 months to try and get repairs which didn’t get started due to the fact they closed my account with them because of my frustrations, Electrician was supposed to show up but forgot to show rescheduled didn’t show again, also had to wait 6 months for kitchen cabinets. Really horrible customer service and very unorganized, they tend to put blame on home owners very unacceptable for Restoration/Remidiation company!
Hello Tina, we withdrew from doing work for you as you harassed our employees with excessive phone calls and threats. You were quoted 6-8 weeks for kitchen cabinets, but would not sign our work authorization or pay the deposit required to order. We did not start restoration services for you as it was not conducive to a healthy work environment for our staff. We hope that you were able to find a contractor to complete work to your home.
By jill7836
August 11, 2017
Fantastic customer service with empathetic and well trained staff
I have used Highland for over 15 years. I call them about once a year to keep up on the carpets. I have 2 large dogs and one is getting older. Scott does a great job!! I am always surprised how great they get them looking. I recommend Highland Restoration.
