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I had an amazing experience at Nahal. The staff are very professional, knowledgeable and kind. They were always there for us every step of the way and made sure we were comfortable. I would highly recommend Nahal for anyone struggling with infertility, they make you feel like family.
Me and my partner had a great result at this fertility clinic. The staff are super nice and welcoming. They know we were going through a hard time and did everything to make us comfortable. Highly recommended!
Worst clinic ever! Did an egg retrieval bled for three months! Was told the miscarriage was my fault. Secretaries struggle with the English language and speak in a foreign language in front of you.
Business Reply October 8, 2024
Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you faced during your treatment. We take your concerns seriously, and we strive to improve our communication and patient care continually. Since your visit, we have made changes to our team and processes to better support our patients. Your feedback is invaluable, and we would welcome the chance to discuss this further and ensure you feel heard.
Business Reply October 16, 2024
Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you faced during your treatment. We take your concerns seriously, and we strive to improve our communication and patient care continually. Since your visit, we have made changes to our team and processes to better support our patients. Your feedback is invaluable, and we would welcome the chance to discuss this further and ensure you feel heard.
My wife and I did IUI in this clinic, we were treated very professionally and kindly, compare to family physician clinics, it is much more flexible and efficient here. Staff was even available during offline to answer some of our questions and concerns. My wife and I are very happy, we are going to have our first baby this year. Thanks to Nahal Fertility and all of its staff. I wish they will help more and more couples to have their dream baby.
Business Reply October 8, 2024
Thank you so much for your kind words! We’re thrilled to hear about your positive experience and congratulations on expecting your first baby! Our team is dedicated to providing flexible and compassionate care, and it’s wonderful to know that you felt supported throughout your journey. We appreciate your encouragement and look forward to continuing to help more couples achieve their dreams of parenthood. Best wishes to you and your growing family!
Business Reply October 16, 2024
Thank you so much for your kind words! We’re thrilled to hear about your positive experience and congratulations on expecting your first baby! Our team is dedicated to providing flexible and compassionate care, and it’s wonderful to know that you felt supported throughout your journey. We appreciate your encouragement and look forward to continuing to help more couples achieve their dreams of parenthood. Best wishes to you and your growing family!
Dr Victory is A great all-around doctor. Very knowledgeable and caring.
Business Reply October 16, 2024
Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you faced during your treatment. We take your concerns seriously, and we strive to improve our communication and patient care continually. Since your visit, we have made changes to our team and processes to better support our patients. Your feedback is invaluable, and we would welcome the chance to discuss this further and ensure you feel heard.
Business Reply October 16, 2024
Thank you for your kind words about Dr. Victory! We're delighted to hear that you found her knowledgeable and caring. Our team strives to provide the best possible care to our patients, and it’s wonderful to know that Dr. Victory made a positive impact on your experience. We appreciate your feedback and look forward to continuing to support you!
horrible service. The Secretary is horrible and shares your information about being rape in the waiting room with men women and children present. There is no privacy and they really don't care if u have a child or not as long as they get paid, They also will find any reason to blame u for no progress. Obviously if you could have a kid on your own you wouldn't go there. They say they can help and them say after a lot of money later that well its only 25% chance. While the years go by.
Business Reply October 8, 2024
Thank you for your candid feedback. We sincerely apologize for the distressing experience you described regarding privacy and service. We've taken this seriously and implemented measures to improve patient confidentiality and team training. Our goal is to provide compassionate care and support to every patient, and we truly regret that we fell short in your case. Please reach out to us directly so we can address your concerns further and work towards a resolution.
Business Reply October 16, 2024
Thank you for your candid feedback. We sincerely apologize for the distressing experience you described regarding privacy and service. We've taken this seriously and implemented measures to improve patient confidentiality and team training. Our goal is to provide compassionate care and support to every patient, and we truly regret that we fell short in your case. Please reach out to us directly so we can address your concerns further and work towards a resolution.
The worst experience ever. Do not go to this clinic. Irresponsible doctors. They are only chasing your money. Unless you want to pay $25,000 with guaranteed contract.
Business Reply October 8, 2024
Thank you for sharing your feedback. We're truly sorry to hear that your experience didn’t meet your expectations. Since then, we've made significant changes, including replacing one of our doctors, educating our team to ensure better patient care, and even renovating the clinic. We strive to offer personalized and compassionate care, and we would appreciate the opportunity to discuss your concerns further. Please feel free to reach out directly.
Business Reply October 16, 2024
Thank you for sharing your feedback. We're truly sorry to hear that your experience didn’t meet your expectations. Since then, we've made significant changes, including replacing one of our doctors, educating our team to ensure better patient care, and even renovating the clinic. We strive to offer personalized and compassionate care, and we would appreciate the opportunity to discuss your concerns further. Please feel free to reach out directly.
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