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We go to a bank branch to get the things done which we can’t do online. Extremely bad experience with this branch in 2 instances – both time they told me to make an appointment for a simple thing. Both time I drove to a different branch in Markham / Toronto branch and got it done immediately. Not sure if this branch needs some training on how to handle the clients from 21st century. Very disappointed – would not recommend this branch to if you need anything done in a timely manner!
The service reps are always smiling and are ready to help the customers it's the nice attitude I get that makes me happy I chose the right bank
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