Kensington Clinic is a family practice and walk-in clinic! Our family practitioners are committed to taking care of your whole family. From common illness and injuries to pediatric care & internal medicine, our clinical team provides patient friendly care for patients of all ages.
I dislike this clinic. I dont know how many times Ive been lied 2 by thier secretaries when I asked 2 see the doctor whos suppose 2 be my doctor and doesnt want 2 see me bcuz i was on narcotic painkillers thAt was prescribed 2 me when they first opened. Instead of dealing with me they would move 2 Eastwood clinic and hand me off 2 the next doctor. They put me on oxys then hydromorphine 30mg in 2012.then cut me off cold turkey in 2018. They didnt want 2 fill days until I went on methadone either.
The pharMacy is good but the clinic is very biased and rude. Theyre unprofessional and the doctor I had was dr.werner. she was new and prescribed me 4 oxycontin 80 mg a day and then I was cut off and told that Dr Warner was no longer a doctor there...she moved clinics and bcuz of that I went through harsh withdrawals. So I filed a complaint 2 College of physicians and they opened an investigation on her and she took classes and now is certified 2 prescribe painkillers. Im on methadone now
I called through to the front reception area to let them know I'd be 5 minutes late and Not only was I on hold for 25 minutes but when I got there I ended up being on time and the lady was rude with me. I then sat in the waiting room for my 11:40 appointment didn't get called into a room until 12:40 and it took 25 minutes for the doctor to you and come into my room. Unacceptable
I took my mother to her appointment here and while I was waiting I asked if there was any openings because I was in lots of pain. Their front desk staff had no manners and one particular girl was rude! Also, just now I got off the phone with my mother’s doctor who seemed to care about my mom’s seizure since a couple days ago but when I call today to have my mom speak to her, she jumped to accusations before I can even explain why I am calling. I have never dealt with such rude service!!
