Jonker Auto Group is comprised of Jonker Nissan and Jonker Honda. Jonker Honda: In 1969, Canadian Honda Motors Ltd. (now Honda Canada Inc.) was established. The Honda vehicles were all built in Japan, and shipped to Vancouver as the port of entry. By October of 1974 the first Hondas were sold in Langley along with other imports such as Volvo, British Leyland, and Jaguar. The dealership was known as Langley Automotive, and a temporary structure on the site carried the first Langley Honda sign. Langley Automotive / Langley Honda was located on Highway 10 next to the present McDonald's franchise at the corner of Fraser Highway and the Langley Bypass. Ken Huber, the owner, also owned the McDonald's franchise, but he eventually sold it along with his other import lines as the sales of Honda cars increased. Within two years Langley Honda was a stand alone franchise in the old Langley Automotive building. Over the years, Honda sales increased, and in1990 a new dealership was built at 19515 Langley Bypass, in the middle of Langley's Auto Mile. It featured a 6 car showroom, and a service shop with 9 service bays. In 1996 Langley Honda was purchased by Karel and Karen Jonker. A new building was constructed next to the Honda building to accommodate their Langley Nissan franchise. In 1998 the names of the two dealerships were changed to Jonker Nissan and Jonker Honda. The change was brought about to identify their mutual ownership, and also because the buildings are located in the municipality of Surrey, not Langley. Our business continues to grow. A major renovation was completed in the fall of 2006. Jonker Honda has doubled in size from 15,000 to 30,000 sq. ft. Our service department features 20 service bays as well as drive through service lanes for quick oil changes. New office space, display area, and signage will complete the renovation of Jonker Honda so we can better serve our growing customer base in the community. Jonker Nissan: The vehicles we now know as Nissans were first exported to Canada in 1966 as Datsuns . These vehicles were built in Japan, and Vancouver was the port of entry and also the national headquarters for the Canadian arm of Nissan Motor Company, who built Datsuns.more...See more text
They don’t stand by the cars they sell. All they care is how to get more and more money from the customers. Their prices are higher than other dealerships and they are making up issues just to make you pay more and more.
Bought a new Honda Ridgeline only to discover once I took it home that it had a defective door seal. Resulted in 4 hours of extra work and disappointment for me to get it fixed, and the interactions from the 3 people I talked to at Jonker about it ranged from apathetic to annoyed. I never asked for anything, and never received as much as a "sorry for the trouble".
Extremely disappointed with the service department. We have taken our vehicles into Jonker on numerous occasions, and are continuously disappointed with not only the quality of repairs, but the appalling customer service when dealing with representatives in that department. There is certainly no focus on customer satisfaction and retention. We will not continue to support this business.
I have known this dealership since 2013. Their customer service is impeccable and you will always feel comfortable and at ease. At 64, I have visited a LOT of showrooms and Jonker Honda is exceptional. GM Erik will make you feel like family because you can tell this IS an old style family style business. Straight talk, no scheming in the back office, or misrepresentations. I will only buy a Honda here because I know when I leave I won't be scratching my head wondering if I got jacked. KUDOS!!!
