Newton Whalley Hi-Way Taxi started its services to the Lower Mainland in the year 1941. It is one of the oldest taxi services in the city and in the adjoining areas. It has been serving every stratum of economy with its impeccable service and well-maintained taxis and highly trained and courteous drivers.
Our drivers are prompt, efficient, and courteous. All drivers are knowledgeable, experienced, well groomed and people oriented. Newton Whalley Hi-Way Taxi Ltd. has a non smoking policy; our vehicles are clean and well maintained.more...See more text
This company is amazing.. Eddie is awesome. Ive had too book a taxi for my child in advance for the last two weeks as i work early. They are Always on time and very friendly and keeps my kid safe.. Top notch service..??
They do not send the cab on time. Today, I had to wait for half an hour while they kept on saying the cab will be there in ten minutes. I got super late to my work. This is very unprofessional on their part.Very dissappointed.
Preordered a wheelchair accessible taxi for 4:30 at 2 pm on Saturday. They said no problem. At 4:45 we called to see where the taxi was as I was waiting outside and they replied as they were busy and had no taxi available. what a way to run a business. I had a Christmas party to attend for 5:30 and another couple waiting for the same taxi. As I am in a wheelchair I had to miss the Christmas party, luckily the others were able to get another taxi company to get them to The Hart House in Burnaby.
We just had a horrible experience with this company. The driver left us feeling deeply uncomfortable - physically expressing frustration (hitting his steering wheel among other things) because we had a shorter fare. Then the driver purposefully took a longer route to suck more money from us. This behaviour was disturbing and rude. Do not use this company if you want even the most basic level of service.
Used #TAXI and was told i was connected to Newton Whalley. Sat on hold for NINETY EIGHT MINUTES while my husband called independently, was HUNG UP ON, called again, WAS HUNG UP ON AGAIN, called x3 and had a cab arrive. We were at the destination and i was STILL ON HOLD.
