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oil put in wrong tank, it was not the drivers fault. He did what was on the order form. I didn't make the call until after four so most of the staff are gone home, they let me speak to the manager Chris, he let me know that it said the wrong tank number on the form and when I looked , he was right. it was the wrong number on the slip. I insist that I gave the lady the right information when I placed my order. he said that he could not do anything to help me, and that he would get someone to call in the morning. I wasn't very nice to that young man on the phone after he said he couldn't help I was very up set and rude to him. Today I spoke to the owner Jeannie , and she let me know that she was there listing t when I was giving my order to the lady . she said that she thought that we both were wrong , Ya know most times we all need to think were right I don't know if I am or if she wrote it down. wrong, I don't know but what I do know for sure is that if someone called my business and was rude to my worker as I was to young Chris, they would not get the kind of understanding and the respect that I did from this owner . I just want to say thank you for fixing the mix up I'm nice and warm tonight, and your staff even when I called back the lady that took my order was the same lady that answer the phone call today she was very polite, so I guess what I'm trying to say is even when I was being a total twit your staff rocked, THANK YOU. I now remember why I started to use your family business.
I was surprised at the two reviews this company has received. We have always had excellent service with Aable and have been using them for a couple years. Friendly staff that answer the phone and delivery always available within 1-3 days max. Prices are much more reasonable than the "big" oil companies and they do not require a minimum fill up.
Service is TERRIBLE. Ordered FILL for OIL on Tuesday Jan 10th for Saturday Jan 14th and driver was a no show!! Oil tank is empty and will run out soon. UNACCEPTABLE service for West Dover!!
AAbel fuels is the absolute worst oil company you can deal with , in reguards to furnace oil.. my family and i had an empty tank, so we called on a saturday, they said monday for sure so i took monday off of work, lost 175 dollars that day, called asked why no delivery oh we meant tuesday they said , stayed home again another 175 dollars lost , this was a cash delivery . My recomendation NEVER USE THIS COMPANY, HORRIBLE SERVICE!!!!!!!!!!
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