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I was somewhat disappointed in your new restaurant today, first of all, the two ladies at reception could not find my reservation & needed assistance to find it.Second, my fish dinner was very dry & had no flavor. My brothers steak was not cooked to his liking. The service was excellent though, I must say, the gentleman was a delight. For the $100 + tab, I will have second thoughts on returning to this restaurant. Plus the restaurant was very loud & uncomfortable to talk to each other.
Had to wait 40 minutes between starters + our dinner. They said they had a party of 20 + 9 people holding up the chef along with all the other tables? Bad excuse in our eyes. I thought maybe the chef had quit. Disappointed as we had other things to do after dinner. Had to ask server for butter for the potatoe, forgot the water + few other things etc. I think the server was off his game because the kitchen was not up to speed. It was just kind of a mess last night but will try again with luck.
You should update your hours on YellowPages, we drove across town for lunch at 12:00PM only to find that you don't open until 4:00PM.
This restaurant is so special to my wife and I that we make a point to go there every year on our anniversary. This year is our 25th and once again it was another top of the line experience! I never have to worry about the food. It is always excellent. The atmosphere is so cozy and the staff gives you the impression that they are eager to serve and help. I love this place!
Years ago we had a Christmas party at the Keg and swore never to go back. After a year of having a $50.00 gift card in my wallet we decided to give it another shot, what a mistake. We got to the restuarant and we nicely greeted and shown to our seats right away. I started with the Ceasar Salad and my Wife had the Crab Cakes. The Ceasar was ok at best, the bacon must of ran away because I didn't seem to have any in my salad. The Crab Cakes were far from fresh and my wife ate one of the two. On to the main coarse, I had Steak Tereaki and my Wife had the Fillet both ordered medium rare. Honestly the worst steak I have ever had. Both medium rare were actually well done and the steak itself was horrible. We both had to saw through our meals as the steak was so tough and my tereaki tasted like they poured cough medicine on it and I stress "on it" as there was no juice in either of our steaks. Dreadfull is all I can say and would NEVER go back to thge Keg again. We didn't even bring the leftovers home to the dog as we care for him to much to expose him to that quality of food. If you don't believe me go to Aroma's, Waldo's on King or Micheals on the Thames and have steak, one that you can cut with a fork! You will never go back to the keg. My stomach is cramping writing this review and having to relive the meal we had. Our Server was very nice, and the double baked potato was good but didn't make up for the $82 of horrible food we subjected ourselves too. Anyone who posts a good review on this is either an owner, friend or employee!
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